Shipping policy

Shipping Policy

Last updated: September 5, 2026

Thank you for shopping with SE Jackets. We aim to make your shopping experience as smooth and transparent as possible. Please read the following information regarding shipping and delivery.

Shipping & Delivery Times

All orders are shipped with an estimated delivery time of 7–24 days.

Please note that delivery times are estimates and may vary depending on the destination, shipping carrier, customs processing, holidays, and other circumstances outside of our control.

Order Processing

Orders are typically processed and prepared for shipment as quickly as possible after the order is placed.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information, when tracking is available.

Tracking

If tracking information is available for your order, it will be provided by email after your order has been shipped.

Please allow some time for tracking information to become active after the package has been handed over to the shipping carrier.

Delays

While we do our best to ensure your order arrives within the estimated 7–24 day timeframe, delays may occasionally occur due to:

Customs processing
Shipping carrier delays
Public holidays
Incorrect or incomplete delivery information
High shipping volumes
Circumstances outside our control

If your order has not arrived after the estimated delivery period, please contact us and we will help you investigate the shipment.

Incorrect Address

Please make sure your shipping address is correct before completing your purchase.

If you provide an incorrect or incomplete address, SE Jackets may not be responsible for additional shipping costs or delays resulting from the incorrect information.

Lost or Damaged Packages

If your package appears to be lost or arrives damaged, please contact us as soon as possible with your order number and relevant details so we can investigate the issue with the shipping carrier.